Contract Management Design

After concluding an agreement, it is transferred to the relevant contract manager. The contract manager takes care of the registration, will have to manage the contract and prevent it from disappearing into a drawer. By steering on the contracted services, agreements and actions (both for supplier and the purchasing organization) it is possible to maximize the use of the contract, to deploy it and to avoid risks.

Certainly, when you have a large contract portfolio, it is very important to actively monitor the contracts. To be able to monitor and get a grip on contracts and its suppliers, it is necessary to organize contract management. By setting up standard processes, roles, responsibilities, authorities and methods, this becomes clear. Metri has drawn up a specific approach to achieve this. By testing the processes and role fulfilment in practice during implementation, one is assured of successful implementation of contract management.

The Metri Contract Management Device consists of three phases:

Assessment
the assessment phase is used to determine the current situation. A roadmap is created from the current situation in agreement with the customer.

Design
in the design phase, the elements for designing and applying contract management are created

Implementation and execution
the designed elements are implemented and carried out. This is done through on-the-job training and walk-through, whereby the new working method is used.

The results of setting up the contract management elements enable organizations to manage the contract portfolio. These results lead to timely recognition of risks and gaps, better alignment and a grip on the supplier.

Deliverable result

Zero measurement
from the inventory phase, a picture of the current contract environment emerges, interpretation of current contract management, SMART objectives are set and a roadmap is developed

Process descriptions
based on the baseline measurement, the “Happy Flow” for contract management is worked out, including the RASCI model;

Roles and descriptions
drawing up role descriptions with regard to contract management, including tasks, responsibilities and authorities. These role descriptions are assigned to the functions of the organization

Templates, reports and structures
the assessment phase is used to determine the current situation. A roadmap is created from the current situation in agreement with the customer.

Training
Metri takes the people involved through the steps regarding contract management in the form of a walk-through. Metri, together with the stakeholders, validates the processes, templates, reports, roles, tasks and responsibilities.

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