Our IT is too expensive. That is how many customers start their conversation with us. But is that true? Our customers need to objectify IT costs. In such a case Metri carries out an IT Benchmark.
By comparing your expenses to other organizations with comparable IT services, it is possible to make this discussion transparent and understandable. This often results in actual points for improvement. By assessing the differences, Metri finds improvement areas and optimisations can be used.
Metri has its own database in which all its data is stored. By decomposing IT services via Metri’s Component Based Model, it is possible to objectively compare different organizations and IT services. The implementation of a cost or price benchmark provides a clear and substantiated picture of market conformity including possible improvements to the IT services present.
Metri has the following main services for this:
Metri Benchmark methode
Metri uses a service-oriented model in which each component is measured and assigned a value. This method leads to realistic, accurate and complete results. We call this Component-Based-Measurement. This approach ensures that the customer’s service structure is not lost. By benchmarking at the component level, it is possible to tailor components from reference customers to the customer. The customer’s specific structure does not need to be converted to a ‘default’ model. Results are transparent and easy to interpret.
The Component-Based-Measurement methodology provides a balanced insight into the performance delivered. In addition to costs and productivity, Metri takes into account various qualitative cost drivers at the component level, such as volumes, complexity, quality (for example service levels) and service content.