Fact Based Research Knowledge Center


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IT Benchmarking

Think You’re Achieving Full Cloud Cost Savings With Tools? Think Again.

| Paul Groen | Post

How companies are partnering with a service for true end-to-end process support that brings full cloud cost savings 48% of enterprises plan to keep spending steadily on cloud, according to IDC research, making cloud costs a focus for IT leaders. And, the majority of organizations believe they’re overspending on cloud. The first blog in this two-part […]

IT Benchmarking

How Agile Development Teams Can Resolve Agile Measurement Challenges With Function Point Analysis

| Harold van Heeringen | Post

Agile development empowers teams with many benefits but also presents challenges around managing and measuring its effectiveness. The way to resolve these is Function Point Analysis. From business impediment to business enabler, IT development has come a long way since Agile has become the favored practice. Now empowered with speed and responsiveness, organizations have left the days […]

Cloud Cost Savings for the New Year

IT’s New Year’s Resolution For Cloud Cost Savings

| Paul Groen | Post

This IDC Metri blog is the first of a two-part series that brings IT to reckoning about the shortcomings that often cause them to give up on efforts needed to cut wasteful cloud spending. The start of the new year brings many people closer to realizing ways they can improve, perhaps its eating better, or […]

How to Measure Business Value for Agile Teams

| Lucas Blom | Post

Webinar | On-Demand IT teams that have adopted Agile are benefitting from faster delivery cycles and more flexible systems. Despite the improved capabilities that Agile brings enterprises, IDC Metri, the leader in helping organizations realize the full value of their IT functions, has found that most companies would see a significant jump in performance if they […]

IT Benchmarking

Agile Value: How Can You Manage What You Can’t Measure

| Lucas Blom | Post

Agile development promises faster, more responsive development. This aligns better with the transformation of organizations, as they face heightened, more competitive environments. Driven by market and technology changes, organizations are re-structuring themselves and their products and services to be more Agile and opportunistic to market changes. Agile should be suited to delivering this responsiveness when building and supplying technology capabilities to transforming organizations. But, frequently, it isn’t.   By its nature, Agile can and should be a major enabler supporting these changes, but many organizations find it […]

Agile Value Management

A Management Primer: How Agile Development Teams Deliver Value

| IDC | Post

Organizations overcome challenges in quantifying Agile value by embracing a solution that assesses, benchmarks and course-corrects Agile development teams. How is this done? Through agile value management. Agile development is challenging to manage and measure, especially when compared with traditional development models like Waterfall.   Management is often uncertain when functionality will be delivered and at what cost, whether it delivers required quality, and with what inherent risks. Due to its inherent nature of using Story Points to […]

IDC Named Analyst Firm of the Year by the Institute of Influencer and Analyst Relations (IIAR>)

| IDC | Post

NEEDHAM, Mass., December 3, 2021 – The Institute of Influencer and Analyst Relations (IIAR>), a not-for-profit organization established to raise awareness of analyst relations (AR), has announced that International Data Corporation (IDC) is its Analyst Firm of the Year 2021. This is the second consecutive year that IDC has earned the award, which is one of […]

Agile Value Management

Follow the facts

| Bram Schrier | Post

In the course of this corona year, a commotion arose. A somewhat hastily drawn up contract for the supply of 100 million mouth masks turned out not to be quite as promised, and on top of that they turned out to be lying unused in the warehouse because of inadequate quality. The Dutch research organization […]

metri event cost estimation

A good estimate is expensive

| Frank Vogelezang | Post

IT-projects are expensive and have a tendency to fail or to become more expensive. That is a persistent image. And according to long-standing research also true in about 40% of the cases. A growing number of board members are demanding a proper substantiation of the investment in new IT. That sounds like good news. Yet […]

Metri IDC

IDC Acquires Metri

| Lucas Blom | Post

Creates End-to-End Data Source for IT Buyer Benchmarks Deal Significantly Expands IDC’s Sourcing Advisory Capabilities to Meet the Needs of Today’s IT Buyers NEEDHAM, Mass., May 18, 2021 – International Data Corporation (IDC) acquires Metri, an independent IT benchmarking, sourcing and performance measurement firm. The deal adds IT budget and operations benchmarking capabilities to IDC’s […]

It Intelligence metri

Measuring Agile team Performance

| Harold van Heeringen | Strategic Reports

The value of software intelligence

| Harold van Heeringen | Cast | Strategic Reports

“Software Intelligence is insight into complex software structures produced by software designed to analyze database structure, software framework and source code to better understand and control complex software systems in Information Technology environments. Similarly to Business Intelligence (BI), Software Intelligence is produced by a set of software tools and techniques for the mining of data and software inner-structure. End results are information used by business and software stakeholders to make informed decisions, communicate about software health, measure efficiency of software development organizations, and prevent software catastrophes.”

Financial savings for beginning CIO’s

| Cast | Post

Businesses need to understand the quality of the code in their applications if they are to avoid unnecessary costs and glitches. Whether a multibillion-pound financial firm or an online training company, software is the lifeblood of an organisation. If core applications don’t work, business stops. The move to digital business models puts pressure on software […]

Robots taking over the helpdesk. Hype or feasible?

| Sytse van der Schaaf | Artikel

What is more convenient than a software robot that is available 24 hours a day to answer questions? The promise of software robots on a helpdesk seems big: higher customer satisfaction at lower costs. Yet this future promise is not immediately feasible in practice when you look at the state of Artificial Intelligence and the way service desks are organized generally.